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Retail Store Employee - Charlotte

ORGANIZATIONAL LEVEL: The Retail Store Employee may be a part-time or full-time, non-exempt employee. Retail Store employees report to store management.
GENERAL OBJECTIVES; To provide good customer service. To assist in the stocking and rotation of merchandise. To accurately perform all sales transactions. To assist Store Management in meeting production schedule.
ESSENTIAL FUNCTIONS
1. Continually serve as a positive role model for all employees, participants and customers working with and for Goodwill Industries.
2. Maintain an attendance record according to company standard.
3. Continually assist store customers, vendors, participants and fellow employees in a positive and courteous manner.
4. Provide a friendly service to donors and assist in transferring items into building. Accurately track all donors and their donations per company standard.
5. Meet all company quality/quality standards for all areas of production and provide accurate information on required paperwork.
6. Follow all company policies and procedures concerning cash control while providing excellent customer service.
7. Ensure all products being stocked are placed in the appropriate areas while following all company policies and procedures concerning the stocking and rotation of merchandise.
8. Ensure that both the interior and exterior of the building is maintained to company standard.
ADDITIONAL DUTIES:
9. Display appropriate behavior (team player).
10. Ability to work cooperatively with all employees, supervisors, customers, participants with and for Goodwill Industries of Central Michigan's Heartland.
11. Ability to work without close supervision and displays initiative on a consistent basis.
12. Appropriate appearance. Follows company dress code policy.
13. Follows company purchase policies/procedures.
14. Complete other duties as assigned.
RESULTS EXPECTED:
Maintain excellent customer and donor service.
Maintain a safe and enjoyable working environment.
Ability to visually inspect and distinguish between acceptable and unacceptable merchandise.
Able to meet all company production and tagging standards on a consistent basis.
Ability to work productivity without close supervision.
Ability to work cooperatively and professionally with all employees, customers and participants with and for Goodwill Industries.
Ability to count and handle cash accurately.
Ability to operate cash register.
Ability to create appealing displays and maintain the condition of the sales floor per company standards.
EDUCATION REQUIREMENTS: High school diploma or equivalent is preferred
PHYSICAL REQUIREMENTS:
Ability to reach, bend, twist and lift up to 50 pounds on a regular basis



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